Last Updated: January 15, 2025

1. Introduction

At SignaturePro, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our application.

By using SignaturePro, you agree to the privacy practices described in this policy. If you do not agree with this policy, please do not use our application.

Important Note

We do not collect or store any sensitive financial information such as bank account numbers or credit card details. Our application is designed solely for creating, managing, and applying digital signatures to documents.

2. Data Collection

We collect the following types of data:

Data We Collect Automatically:

  • Device information (device type, operating system, app version)
  • Usage information (pages you visit, time spent in the app)
  • Network information (IP address, connection type)
  • Location information (if you grant permission)
  • Crash reports and error logs (to improve app stability)

Data You Provide to Us:

  • App settings (preferred language, theme preferences)
  • Contact information (if you choose to contact us)
  • Feedback or comments (if you send them to us)
  • Signatures you create (stored locally on your device)

What We Don't Collect

We do not collect bank account numbers, credit card details, or any other sensitive financial information. All signatures and documents are stored locally on your device and are not uploaded to our servers.

3. Data Usage

We use the data we collect for the following purposes:

  • App Improvement: To understand how the app is used and improve user experience
  • Feature Development: To develop new features based on user needs
  • Technical Support: To help you resolve technical issues
  • Security: To protect the app from security threats
  • Communication: To send important updates or respond to your inquiries
  • Analytics: To analyze app performance and usage patterns

Transparency in Usage

We do not sell your personal data to third parties. All data usage is dedicated to improving your experience with the app.

4. Data Sharing

We do not share your personal data with third parties except in the following cases:

  • Service Providers: With companies that help us operate the app (such as cloud service providers, analytics services)
  • Legal Compliance: When required by law
  • Protection of Rights: To protect our rights or the rights of other users
  • Explicit Consent: When you explicitly agree to sharing

Service Providers

We work only with trusted service providers and ensure they comply with high standards of privacy and security.

5. Data Security

We use advanced security measures to protect your data:

  • Encryption: All data is protected with strong encryption
  • Secure Servers: Your data is stored on secure and protected servers
  • Continuous Monitoring: We continuously monitor our systems for threats
  • Limited Access: Only authorized employees can access your data
  • Regular Backups: We perform secure backups of data
  • Local Storage: Signatures and documents are stored locally on your device

Security Updates

We regularly update our security systems and follow best practices in data security.

6. User Rights

You have the following rights regarding your data:

  • Access: You can request a copy of the data we hold about you
  • Correction: You can request correction of any inaccurate data
  • Deletion: You can request deletion of your personal data
  • Restriction: You can request restriction of processing of your data
  • Portability: You can request transfer of your data to another service
  • Objection: You can object to processing of your data

Exercising Your Rights

To exercise any of these rights, please contact us via email: privacy@alouta.ma

7. Cookies & Tracking

We use cookies and similar tracking technologies to improve your experience:

  • Essential Cookies: Necessary for the app to function properly
  • Analytics Cookies: To understand how the app is used
  • Preference Cookies: To save your preferences
  • Advertising Cookies: To show relevant ads (if applicable)

You can manage cookies through your device settings, but this may affect app functionality.

8. Children's Privacy

Our app is suitable for all ages, and we do not knowingly collect personal information from children under the age of 13. If we discover that we have collected information from a child under 13, we will delete that information immediately.

For Parents

If you are a parent and believe your child has provided personal information to us, please contact us immediately.

9. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email.

We encourage you to review this policy regularly to stay informed of any updates. Continued use of the app after any changes means you agree to the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email:
privacy@alouta.ma
Response Time:
We typically respond within 24-48 hours