Support Options

Email Support

Send us your inquiry via email and we'll respond within 24 hours

Email:
support@alouta.ma

Knowledge Base

Browse our comprehensive knowledge base with step-by-step guides and tutorials

Resources:
Over 50 helpful articles and guides

Live Chat

Chat directly with our support team during business hours

Hours:
Monday - Friday: 9:00 AM - 6:00 PM

FAQ

Find answers to the most commonly asked questions

Questions:
Browse 20+ frequently asked questions

Frequently Asked Questions

How do I create a digital signature?

To create a digital signature, open the Signatures screen and tap the "+" button. You can draw your signature using the drawing tool, type your name, or import an image of your signature. Once created, you can save it and use it on any document.

Can I edit PDF documents in SignaturePro?

Yes! SignaturePro allows you to select PDF files and add your signatures to them. Simply go to the Edit PDF screen, select your PDF file, and then add your signature or other annotations as needed.

How do I scan a document?

Open the Scan screen and choose either "Take Photo" to use your camera or "Select from Gallery" to choose an existing image. The app will process the image and allow you to enhance it before saving.

Can I change the app language?

Yes, SignaturePro supports multiple languages including English, French, and Arabic. Go to Settings > Language to change your preferred language. The app will restart to apply the changes.

How do I save my signature?

After creating your signature using the drawing tool or typing your name, tap the "Save" or "Done" button. Your signature will be saved and appear in your signatures list for future use.

Is my data secure?

Yes, we take your privacy and data security seriously. All signatures and documents are stored locally on your device. We do not upload your personal documents or signatures to any servers. Please review our Privacy Policy for more details.

How do I report a bug or issue?

You can report bugs or issues by emailing us at support@alouta.ma. Please include a detailed description of the problem, steps to reproduce it, and screenshots if possible. We'll investigate and get back to you as soon as possible.

Contact Us

Email:
support@alouta.ma
Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM (EST)
Response Time:
We typically respond within 24 hours